Altorfer field technicians are the best in the industry and offer an average of 10 years of experience. Our technicians know what makes Cat machines tick, enabling us to get to the root of any mechanical problem quickly. Altorfer field technicians undergo continuous training throughout the year to keep abreast of the latest equipment developments. All our technicians share our unwavering commitment to providing dependable equipment solutions that deliver a lifetime of value.
We will immediately dispatch a fully trained technician to your location to get your machine up and running as quickly as possible to minimize unproductive downtime. Cat field service is available on a 24/7 basis; we can help even if an equipment emergency occurs in the middle of the night.
Even the best technicians can’t get the job done without the proper tools. Every truck in our Cat Field Service fleet is equipped with cutting-edge tooling, essential technical analysis equipment, laptop computers to perform field diagnostic tests, and a wide assortment of parts for all types of Cat machines.
On those rare occasions when we must order a part, our technicians possess the skills to perform a “quick fix” for you to put the machine back in service until the appropriate part arrives. Our field technicians also have instant access to vital resources such as product manuals and updates, technical data, and other timely information to do the job right the first time.
When you call upon Altorfer for Cat Field Service, you get more than highly skilled technicians who are equipped with state-of-the-art tools. You also gain the support of a company that has been serving the heavy equipment needs of construction and material handling operations in the Chicago area for more than 80 years.
Our goal is to find ways to help you be more productive every day while also saving you time and money. If an unexpected equipment failure has you at a standstill, Altorfer Field Service can have you up and running again in no time. When repairs require the utilization of our Shop Service, the component will be removed for repair and brought back to your job site for reinstallation.
Altorfer Cat’s Field Service offers a wide range of repair capabilities including: